faq's

1. Are your products authentic?

Yes. All products we supply are authentic Japanese Pokémon items sourced from trusted distributors and suppliers in Japan. We only deal in genuine, factory-sealed merchandise.

We specialize in wholesale orders for retailers, hobby stores, and resellers. However, bulk collectors are welcome to place orders that meet our minimum quantity requirements.

Minimum order quantities vary depending on the product category. Please contact us to receive our updated wholesale price list and MOQ details.

Yes. We offer pre-orders for upcoming Japanese Pokémon releases. Availability may be limited, so early reservation is recommended.

Orders are typically processed within 2–5 business days after payment confirmation.

Yes. We ship worldwide using reliable courier services with tracking provided for every shipment.

Shipping usually takes 5–12 business days depending on the destination country and customs procedures.

We accept major credit cards, bank transfers, and other secure online payment methods. Payment details will be provided during order confirmation.

Due to the collectible and sealed nature of our products, we do not accept returns for change of mind or ordering errors.

Please contact us within 48 hours of delivery with clear photos or videos of the issue. Our team will review and provide an appropriate solution.

Our pricing is competitive and structured for wholesale buyers. Larger volume orders may qualify for additional discounts.

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